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Shipping Policy

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At KF Furry Shop, every order is made with care. Here’s everything you need to know about how we handle shipping for your orders!

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Do you ship internationally?

Yes! We offer worldwide shipping
Shipping costs vary depending on your location and the type of product ordered.

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How much is the Shipping Cost?

Shipping costs vary depending on:

  • Your country of residence (France, World)

  • Product type (sent in an envelope or package)

    • France: For small products (such as stickers, badges, door hangers), shipping will be free via tracked mail.

    • World: Shipping costs are calculated at the time of order.

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What is the Processing time?

Depending on the product and complexity of the order:

  • Standard items are processed within 2 to 5 business days

  • Custom products may take up to 10 business days

This includes the time to create, prepare, and package your order.

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How much will the delivery take?

Delivery time depends on your location:

  • France & Europe: 2 to 7 business days

  • Outside Europe: 7 to 14 business days

(Delays may happen due to postal service or customs – thank you for your patience!)

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My order will be secured? Can I track it?

  • All orders are shipped with a tracking number, so you can follow your package's journey in real-time.

  • If your package is damaged, refuse it upon delivery and contact us immediately.

  • If it's lost, please file a claim with your local post office and inform us so we can request a refund via shipping insurance.

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Do you accept Returns?

  • We do not accept returns for custom-made items (personalized products, digital art, fursuits, etc.).

  • Non-custom items may be returned at the buyer’s expense, within 14 days of delivery.

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Produits numériques

  • Digital orders are delivered via secure download link, usually within 48 hours of purchase.

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If you have any questions, feel free to reach out before placing your order!

Thanks for shopping with KF Furry Shop.

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